They’re probably talking about Samsung TVs, not their android phones/tablets. Installing jellyfin on those things can be a chore. My experience with LG was similar. The official build was out of date and riddled with issues that didn’t exist on other versions. It refused to play videos that worked well enough on other devices, transcode or no.
I got fired when the company decided to downsize.
“How is that dumb?” you ask? That happened less than two weeks after I was hired. The boss man’s speech indicated that that was the result of a long deliberation by corporate. So if you knew there could be layoffs any moment, why the fuck were you hiring?