EVE has been combating bots for years, optimal gameplay is often relatively simple to automate. I’m not sure they’ll be all that disruptive.
(and the time it would take to implement data collection for a learning model is unlikely to be spent by anyone, for how much effort it would be considering the questionable gains over ‘dumb’ bots)
That seems very strange if it goes on too long. I’d suggest calling another pediatricians office.